Frequently Asked Question

iOS USERS

If you have an Apple device (iPhone or iPad) you will need a unique code for each user. There are two ways to get this unique code:

1. REQUEST AN IOS LINK ONLINE

• Visit [INSERT LINK HERE] ** Your agency has been provided with a URL for distribution.  Please get it from your agency's Lighthouse administrator
• Enter your work email address
• Check your email address. A download link will be in your email account.
• Click the code. It will download the app directly to your device

2. REQUEST A LINK DIRECTLY FROM YOUR AGENCY

• Your agency has a set of unique codes. Request one from your agency’s appointee.
• Click the code. It will download the app directly to your device