Frequently Asked Question

Password Reset - Apex User Portal/In App Login/Apex Cards
Last Updated 11 months ago

These instructions will work for the following logins. If you change the password on one of these areas it will change the password for all of the following:

- Apex User Portal/Apex Cards

- In-App login (Login Button on some apps)

1) If your app has a "Login" icon, click the "Login" icon and select "Forgot Password"

2) If you app does not have a "Login" icon go to your Apex User Portal/Apex Cards URL. It should look like:[your agency]/login. Click "Forgot Password" and follow the prompts.

**If you get an error message when you put your email address in to the "Forgot Password" link please contact your administrator**

Please Wait!

Please wait... it will take a second!