Frequently Asked Question

Logging In - Apex User Portal/Apex Cards
Last Updated 5 months ago

Logging In To The Backend - What Platform Do I Need and How Do I Log In?

The Apex Mobile Platform has four logins depending on what you are trying to work on. Depending on your plan you may need one, two, or all three of these logins. Use this chart to determine which platform you will use:

PLATFORM

PROGRAMS

LOG IN TO:

CMS


Community

IRIS

Lighthouse

  • Make changes to the front end of your app
  • Add/Delete/Change Icons
  • Add/Change Directories
  • Add/Change direct URLS
  • Add Cases/FAQs/Basic Forms/PDFs
  • Manage tips/calls for service
  • Manage calendar

User Web Portal (Apex Cards)


IRIS

Community Pro

Lighthouse

  • Manage and edit groups
  • Manage and push bulletins/notices
  • Manage checklists/job boards
  • Manage Integrations

Apex Forms

IRIS

  • Create and manage custom forms

Lighthouse HW

Lighthouse

  • Update your agency’s resources on Lighthouse Core
  • Update the Lighthouse Calendar

HOW TO LOG IN TO CMS

  • Go to https://my.apexmobile.net
  • Enter the credentials supplied to you in your initial demo email
  • If you cannot remember your password just enter your email (the one that we’ve been communicating with you on) and click the “Forgot Password” button for a password reset

HOW TO LOG IN TO THE APEX USER PORTAL (Apex Cards)

  • You will receive an email with credentials. The URL will be: app.apexcards.net/[AGENCY]/login
  • Got to your agency’s URL
  • Enter the credentials supplied to you in the email.

HOW TO LOG IN TO APEX FORMS

  • You will receive a set of credentials via email with admin credentials. The URL will have /wp-admin at the end of it. This is your login for Apex Forms.
  • Enter the credentials on the log-in screen

HOW TO LOG IN TO LIGHTHOUSE HEALTH AND WELLNESS

  • Go to lighthousehw.org/wp-admin
  • Enter your agency’s code
  • Click “Admin Login”
  • Enter the credentials that were sent to you

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