Frequently Asked Question

STEP 1 - NAVIGATE TO THE FAQs TAB

• Log in to your CMS
• Click “Content” in the top right menu
• Click “FAQ”

STEP 2 - SET UP YOUR FAQ TYPES

• Click the “Groups” tab on the left side
• Click the “Add New” button
• Fill out the field to name your FAQ Type. Most agencies have a “General FAQs”. Some have additional FAQs for specific departments (like animal shelter or a detention center)

STEP 3 - ADD FAQs

• Click the “List/FAQ” tab on the left side
• Click the “Add New” button
• Fill in the fields and press the “Submit” button at the bottom of the page. Select the “Type” to coincide with the FAQ.

STEP 4 - LINK YOUR FAQ TYPE TO AN ICON ON YOUR APP

• Click “Menus” in the top right hand corner
• Click the blue “Add New” button
• Enter the Title/Description/Icon
• Select “FAQ” as the “Item Type”
• Under “FAQ Type” select the FAQ Group that you would like to display
• Click the “Save Changes” Button