Frequently Asked Question

Password Reset - In App Login
Last Updated 3 years ago

These instructions will work for the following logins.  If you change the password on one of these areas it will change the password for all of the following:

- Apex User Portal/Apex Cards

- In-App login (Login Button on some apps)

1) If your app has a "Login" icon, click the "Login" icon and select "Forgot Password"

2) If you app does not have a "Login" icon go to your Apex User Portal/Apex Cards URL.  It should look like:[your agency]/login.  Click "Forgot Password" and follow the prompts.

**If you get an error message when you put your email address in to the "Forgot Password" link please contact your administrator**

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